Effective Date: April 5, 2025
1. Introduction
EOS Tech Labs ("we," "us," "our") is committed to safeguarding the privacy of individuals' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
2. Scope
This policy applies to all personal information collected by us in the course of providing technology, artificial intelligence (AI), and professional services. It covers information collected through our website, during client engagements, and through other interactions with individuals.z
3. Collection of Personal Information
We collect personal information that is reasonably necessary for our business functions and activities. The types of personal information we may collect include:
- Personal Details: Name, contact information (address, email, phone number), and job title.
- Professional Information: Company details, industry, and areas of professional interest.
- Technical Information: IP addresses, browser types, and access times when you interact with our website.
- AI and Technology Services Data: Information provided by clients necessary for the development and implementation of AI and technology solutions.
We collect personal information through various means, including:
- Direct interactions (e.g., when you provide information via our website or during consultations).
- Automated technologies (e.g., cookies and server logs when you use our website).
- Third parties (e.g., referrals or publicly available sources).
4. Use of Personal Information
We use personal information for purposes including:
- Providing and managing our technology, AI, and professional services.
- Communicating with clients and prospective clients.
- Improving our services and website functionality.
- Complying with legal and regulatory obligations.
- Marketing and promotional activities, where consent has been obtained.
5. Disclosure of Personal Information
We may disclose personal information to:
- Our employees and contractors, to the extent necessary to provide our services.
- Third-party service providers who assist in operating our business (e.g., IT support, cloud service providers).
- Legal or regulatory authorities as required by law.
- Other third parties with your consent or as permitted or required by law.
6. Data Security
We implement reasonable organizational, technical, and administrative measures to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us.
7. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if necessary. To do so, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
8. Complaints
If you believe we have breached the APPs, you may lodge a complaint by contacting us using the contact form on the website. We will endeavour investigate your complaint and respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us at enquiries@logicollabs.com
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically. The effective date of this Privacy Policy is April 5, 2025.
